Booking Terms and Conditions
By booking an appointment with our clinic, you acknowledge and agree to the following terms and conditions:
Deposits
All appointments require a deposit at the time of booking.
The deposit secures your appointment and will be deducted from your final balance on the day of your treatment.
Deposits are non-refundable if you cancel or reschedule your appointment with less than 48 hours' notice.
Cancellation Policy
Our clinic operates a strict 48-hour cancellation and rescheduling policy with no exceptions, including but not limited to illness or childcare-related issues.
If you cancel or reschedule within 48 hours of your appointment, a £60.00 cancellation fee will apply.
This fee must be paid in full before any future appointments can be booked.
Failure to attend your appointment without notice ("no-show") will incur a £90 fee, and may result in the refusal of any future bookings at our discretion.
Agreement to Terms
By booking an appointment, you confirm your acceptance of these terms and conditions, including the cancellation and deposit policy.